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Important Note: Walk-in hours are cancelled until further notice. Read more about our COVID-19 precautions.

Hours and Location

Little girlWe respect your time and make our best effort to honor our appointment schedule. However, occasional disruptions do occur due to the nature of our practice. Just as we strive to adhere to our appointment schedule, we ask our patients to do the same.

If you need to reschedule or cancel an existing appointment, please call us as soon as possible, and at least 24 hours before the appointment, so that we may use the time for the needs of our other patients.  Late cancellations and no-shows will be charged a fee.

In consideration of our other patients, we may reschedule your appointment if you are more than 10 minutes late.

Office Hours

We start answering our phones at 8:00 am Monday through Friday. Our appointment hours are as follows:

  • Monday 8:00am-6:00pm
  • Tuesday 8:00am-7:00pm
  • Wednesday 8:00am-7:00pm
  • Thursday 8:00am-6:00pm
  • Friday 8:00am-5:00pm
  • Saturday 8:00am-12:00pm (Our staff starts taking phone calls at 7:30am; hours can vary depending on volume of calls received)
  • Saturday hours will vary during the Summer months, please call between 7:30am-9am with any questions to ensure someone will be in the office to assist you! Thank you!
  • Sunday: Closed

Note: Our office hours can vary due to provider time off and vacations, we will occasionally close earlier than our posted hours. If you are planning to stop by our office after 5pm, feel free to call us in advance to make sure that we will be open.

Walk-In Hours, Monday, Tuesday, Thursday, and Friday 8am-9am

Important Note: Walk-in hours are cancelled until further notice.  

We offer walk-in appointments on Mon/Tues/Thurs/Fri on a first-come, first-served basis. Patients will be seen in the order in which they arrive, as availability allows. After we have fully booked the time set aside for walk-ins, we will offer another appointment throughout the day. We cannot guarantee that we will be able to see everyone between 8-9.

This hour is for urgent, non-complicated, acute illnesses, such as sore throat, ear pain, cough, congestion, or acute injuries. If your child's complaint is more complicated than a walk-in appointment can accommodate, you will be asked to schedule a regular appointment with a provider. If you are not sure if your child can be seen as a walk-in, please call us first.

Occasionally, due to provider time off or schedule changes, we may not have walk-in availability on a certain day. Check this website or our Facebook page for any changes to our walk-in hours. 

Holidays

Our office is closed on the following holidays:

  • New Year's Day
  • Memorial Day
  • July 4th
  • Labor Day
  • Columbus Day
  • Thanksgiving
  • Day After Thanksgiving
  • Christmas

Location

Located at 1176 Memorial Drive, Chicopee, MA 01020 (Just off the Mass Pike). Click here for a map and directions.

Call (413) 593-1333 to make an appointment or for directions to our practice.